Terms and Conditions

TERMS AND CONDITIONS FOR STEFFEN STUDIOS 9/20/24

Introduction

Steffen Studios is a photo and video company that provides professional photography, videography, marketing and branding services. By using our services, you agree to these terms and conditions.

Payment

Payment is due at the time of service in full unless prior arrangements have been made. We accept cash, check, and credit card payments. Kindly be advised that deposits are both non-refundable and essential for securing your session date, as well as ensuring the presence of the photographer/videographer at the scheduled session. A 25% deposit is required for all sessions, with the exception of weddings, bundle discounted sessions, and some custom-priced sessions, which require full payment in advance unless different arrangements have been made.

Late Payment Fee
A late payment fee of $50 per day will be applied for each day payment remains unpaid past the agreed-upon due date. This fee will be added to the total balance owed and will continue to accrue daily until the full payment is received. Timely payment is essential to avoid additional charges and ensure continued service.

Cancelation Policy

If you need to cancel or reschedule your photo and/or video session, please notify us at least 48 hours in advance. If you cancel less than 48 hours before your scheduled session, a cancellation fee of 20% of the session cost will be charged. Steffen Studios does not offer monetary refunds for any cancellations; instead, you will receive credit that can be applied to a future session.

Substituting Associate

In the event that Steffen is unable to personally attend a scheduled session due to unforeseen circumstances, Steffen Studios reserves the right to assign a qualified and trusted associate photographer or videographer to fulfill the session. All associates are trained to meet the creative direction and professional standards set by Steffen Studios.

Copyright

All images and videos produced by Steffen Studios are copyrighted and may not be reproduced without our written consent. We reserve the right to use any images or videos produced by us for promotional purposes, including but not limited to, website galleries and social media posts.

Overage Fees
If Steffen Studios is booked under a full-day or half-day rate, any additional time beyond the agreed booking will be billed at an overtime rate of $399 per hour. Overage is calculated in full-hour increments and will be added to the final invoice.

Setup Time
All half-day and full-day bookings include setup time within the scheduled booking window. This includes, but is not limited to, the setup of microphones, lighting, camera gear, staging, backdrops, and any necessary technical equipment. Please note that setup is not considered additional time and is part of the total hours booked. Clients are encouraged to ensure the location is accessible and ready at the agreed-upon start time to avoid delays and maximize shoot efficiency.

Liability

Steffen Studios is not liable for any injury, loss, or damage to persons or property during a photo or video session. We are also not responsible for any damage to equipment or loss of images or videos due to circumstances beyond our control.

Client Cooperation

Clients are responsible for cooperating with our photographers and videographers during sessions to ensure the best possible outcome. This includes but is not limited to, providing necessary information, following directions, and being on time for scheduled sessions.

Image and Video Editing

Steffen Studios reserves the right to edit all images and videos as we see fit. We can provide raw, unedited images or videos to clients request at an additional cost. Any additional editing requests beyond our standard editing process may incur an additional fee.

Usage Rights and Ownership
Steffen Studios grants clients a license to use delivered photos and video content for marketing and promotional purposes across platforms such as print, web, television, social media, and digital advertising. This license is non-transferable and does not imply ownership of the raw footage or source files.

If a client wishes to own the raw footage or acquire full rights to the content, including for resale, redistribution, or exclusive use, a separate ownership buyout fee will apply. Ownership rights must be requested in writing and agreed upon prior to final delivery.

Delivery of Final Products

We strive to deliver all final products within a reasonable timeframe. However, delivery times may vary depending on the scope of the project and other factors beyond our control. We will keep clients informed of any delays or issues with delivery. Please be aware that the full session payment must be received prior to the release of any photos or videos.

Travel

For clients outside of our local service area, travel fees may apply. Any travel fees will be discussed and agreed upon prior to the photo and/or video session.

Changes to Terms and Conditions

Steffen Studios reserves the right to change these terms and conditions at any time without prior notice. Clients will be bound by the most current version of these terms and conditions.

By using our services, you acknowledge that you have read and agree to these terms and conditions.