Terms and Conditions
TERMS AND CONDITIONS FOR STEFFEN STUDIOS
Introduction
Steffen Studios is a photo and video company that provides professional photography, videography, marketing and branding services. By using our services, you agree to these terms and conditions.
Payment
Payment is due at the time of service in full, unless prior arrangements have been made. We accept cash, check, and credit card payments. Kindly be advised that deposits are both non-refundable and essential for securing your session date, as well as ensuring the presence of the photographer/videographer at the scheduled session. A 25% deposit is required for all sessions, with an exception of weddings, bundle discounted sessions, and some custom priced sessions.
Cancelation Policy
If you need to cancel or reschedule your photo or video session, please notify us at least 48 hours in advance. If you cancel less than 48 hours before your scheduled session, you will be charged a cancelation fee.
Copyright
All images and videos produced by Steffen Studios are copyrighted and may not be reproduced without our written consent. We reserve the right to use any images or videos produced by us for promotional purposes, including but not limited to, website galleries and social media posts.
Liability
Steffen Studios is not liable for any injury, loss, or damage to persons or property during a photo or video session. We are also not responsible for any damage to equipment or loss of images or videos due to circumstances beyond our control.
Client Cooperation
Clients are responsible for cooperating with our photographers and videographers during sessions to ensure the best possible outcome. This includes but is not limited to, providing necessary information, following directions, and being on time for scheduled sessions.
Image and Video Editing
Steffen Studios reserves the right to edit all images and videos as we see fit. We can provide raw, unedited images or videos to clients request. Any additional editing requests beyond our standard editing process may incur an additional fee.
Delivery of Final Products
We strive to deliver all final products within a reasonable timeframe. However, delivery times may vary depending on the scope of the project and other factors beyond our control. We will keep clients informed of any delays or issues with delivery. Please be aware that the full session payment must be received prior to the release of any photos or videos.
Travel
For clients outside of our local service area, travel fees may apply. Any travel fees will be discussed and agreed upon prior to the photo and/or video session.
Changes to Terms and Conditions
Steffen Studios reserves the right to change these terms and conditions at any time without prior notice. Clients will be bound by the most current version of these terms and conditions.
By using our services, you acknowledge that you have read and agree to these terms and conditions.